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Sách Chuyên Về Six-Sigma (Tools & Methods)

TRANG CHỦ Forums 1. KINH NGHIỆM QUẢN TRỊ TỔNG THỂ Sản Xuất Theo Lean & Six- Sigma Sách Chuyên Về Six-Sigma (Tools & Methods)

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    This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools—ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge.
    Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box” examples.
    Coverage includes

    · Real-world guidance to help practitioners raise the most important questions and determine the best resolution
    · Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis
    · Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques
    · CPM, CTQ, FMEA, HOQ, and GOSPA
    · GANTT, PERT chart, and other Six Sigma project management tools
    · 7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool
    · 7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams
    · Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner
    · This book is also available in a highly-searchable eBook format at http://www.prenhallprofessional.com/title/0136007376 and other online booksellers,.

    To provide crucial context, Hambleton illuminates four leading methodologies: DMAIC, Lean Six Sigma, Design for Six Sigma, and Six Sigma for Marketing. She also presents ten electronic articles that are available for download at http://www.prehallprofessional.com. The articles cover proven Six Sigma best practices for accelerating growth and increasing profitability, including techniques for product development, commercialization, portfolio design, benchmark implementation, project management, and collection of customer requirements.

    From start to finish, this bookdelivers fast, thorough and reliable answers—knowledge you’ll rely on in every Six Sigma project, for years to come.

    Preface
    Introduction Different Methods for Different Purposes
    Part I Six Sigma Methodology Overview: Choosing the Right Approach to Address the Requirements
    Section 1 Define-Measure-Analyze-Improve-Control (DMAIC)
    Section 2 Lean and Lean Six Sigma
    Section 3 Design for Six Sigma (DFSS)
    Section 4 Six Sigma for Marketing (SSFM)
    Part II Six Sigma Tools and Techniques: Choosing the Right Tool to Answer the Right Question at the Right Time
    Encyclopedia The Six Sigma Encyclopedia of Business Tools and Techniques
    Summary Tool Matrix
    A Activity Network Diagram (AND) – 7M Tool
    Affinity Diagram – 7M Tool
    Analysis of Variance (ANOVA)
    Arrow Diagram
    B Benchmarking
    Box Plots[md]Graphical Tool
    Brainstorming Technique
    C Capability Analysis
    Cause and Effect Diagram – 7QC Tool
    Cause and Effect Prioritization Matrix
    Cause and Prevention Diagram
    Checklists – 7QC Tool
    Communication Plan
    Conjoint Analysis
    Control Charts – 7QC Tool
    Control Plan
    Cost / Benefit Analysis
    Critical Path Method (CPM)
    Critical-to-Quality (CTQ)
    D Data Collection Matrix
    Design of Experiment (DOE)
    Dotplot
    F Failure Modes and Effects Analysis (FMEA)
    5-Whys
    Fault Tree Analysis
    Fishbone Diagram – 7QC Tool
    Flowchart – 7QC Tool
    G Gantt Chart
    GOSPA (Goals, Objectives, Strategies, Plans and Actions)
    Graphical Methods
    H Histogram – 7QC Tool
    House of Quality (HOQ)
    Hypothesis Testing
    I Interrelationship Diagram – 7M Tool
    K KJ Analysis
    L Launch (or Transition) Plan
    M Market Perceived Quality Profile (MPQP)
    Matrix Diagrams -7M Tool
    Measurement System Analysis (MSA)
    Multi-Vari Chart
    Monte Carlo Simulation
    N Normal Probability Plot
    P Pareto Chart – 7QC Tool
    PERT Chart
    Poka-Yoke
    Porter’s 5 Forces
    Prioritization Matrices – 7M Tool
    Process Capability Analysis
    Process Decision Program Charts (PDPC) – 7M Tool
    Process Map (or Flowchart) – 7QC Tool
    Project Charter
    Pugh Concept Evaluation
    Q Quality Function Deployment (QFD)
    R RACI Matrix (Responsible, Accountable, Consulted, Informed) 12
    Real-Win-Worth (RWW) Analysis
    Regression Analysis
    Risk Mitigation Plan
    Rolled Throughput Yield
    Run Chart – 7QC Tool
    S 7M – Seven Management Tool
    7QC – Seven Quality Control Tool
    Sampling 4
    Scatter Diagram – 7QC Tool
    Scorecards
    SIPOC (Supplier-Input-Process-Output-Customer)
    SMART Problem & Goal Statements for a Project Charter
    Solution Selection Matrix
    Stakeholder Analysis
    Statistical Tools
    Stratification – 7QC Tool
    SWOT (Strengths-Weaknesses-Opportunities-Threats)
    T Tree Diagram – 7M Tool
    TRIZ
    V Value Stream Analysis
    Voice of Customer Gathering Techniques
    W Work Breakdown Structure (WBS)
    Y Y = f (X)
    Part III Best Practices Articles (Available for download when you register your book at http://www.informit.com)
    The Anatomy of Quality Loss in a Product
    The Anatomy of Variations in Product Performance
    Benchmarking — Avoid Arrogance and Lethargy
    Building Strength via Communities of Practice and Project Management
    Discovery-Based Learning
    Lean Six Sigma for Fast Track Commercialization High Risk-High Reward, Rapid Commercialization: PROCEED WITH CAUTION!
    Listening to the Customer First-Hand; Engineers Too
    The Practice of Designing Relationships
    A Process for Product Development
    Selecting Project Portfolios using Monte Carlo Simulation and Optimization
    Part IV Appendixes
    Appendix A Statistical Distribution Tables
    Appendix B Glossary
    Appendix C References
    Index
    Link download:
    http://www.mediafire.com/view/6c0h2h….Practices.pdf

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